If you've recently traveled on the A Line at Death Star City Station, you may have noticed some of the new changes were testing. These changes include larger destination boards, larger entrance signage, and new faregates. While the other changes are important, we want you to be aware of changes caused by the new faregates. These faregates are wider, allow for bidirectional use. This means that riders may both enter and exit the station using the same faregates. If your wondering how to use these new faregates, learn more about them, or just some tips and tricks, continue reading below.
Tips and Tricks
- Make sure to check that no one else is entering the faregate from the opposite side. During rush hour, always use the right hand side faregate from your view. This means if your entering the station, use the turnstile that is closet to the Union Station side of the platform. If you are exiting, use the turnstile that is closest to the Santa Mooica side of the platform.
- Tap your BrickPass card and continue. Depending on the amount of traffic, gates may stay open, even if fares aren't paid. Make sure to always tap your card, and if you hear a denied beep, make sure to tap again. Please note that during rush hour, and gates aren't staying open, you may tap and continue right after another passenger has just paid for their fare. This means that as soon as one passenger has paid their fare, another can do the same and continue on their journey. You don't need to wait for the gates to close before tapping again.
- Don't be afraid to ask for help. City Metro staff and BrickPass staff are at the station to assist you. These faregates are being tested to help travelers navigate our rail system easily. If you don't ask staff, don't hesitate to send us an email at hello@citymetro.xyz.
- When you tap your BrickPass card, credit card, or phone, make sure to tap on the reader. The reader will show a completion screen if your payment is completed. Otherwise make sure to tap again, or ask a station employee for assistance.
- Tap to Exit is in affect. Please make sure to tap your card on the reader facing you to exit. If you didn't tap into the system within the last two hours, you will be charged your fare, and you will be reported to City Metro Transit Police.
- CCTV is in affect. Make sure to respect all rules, pay your fare, and follow instructions of staff. Those that fail to pay may be subject to fines and other legal consequences. CCTV feed may or will be used by police to insure that those failing to follow the City Metro Code of Conduct will be prosecuted with CCTV used as evidence.
Thank you for understanding as we work to continue creating, expanding, and maintaining our growing transit system. These faregates are only a small part of our plan to insure we have a safe, effective, and easy to use transit system for all. If you have any questions, please email hello@citymetro.xyz.